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Melting Moments Chocolate TermsAndConditions

 

Meltingmomentschocolate.com  : The portal providing the online store and delivery service of Chocolates, Gift Items etc.

Customer: The person using the online store and delivery service.
Products / Goods: Products ordered by the customer.
Perishable Goods: All products in the all the sections(Sweets, Chocolates, Gifts etc).

Non - Perishable Goods: All other products except perishable products.

Products: The products delivered to the recipient will be generally as per the description of the article and as per the picture chosen by the customer. The product may look different subject to the availability.

While using the Meltingmomentschocolate.com  shopping service, The Customer are deemed to have accepted the terms and conditions listed below.  We at Meltingmomentschocolate.com  reserves the right to add, delete, alter or modify these terms and conditions at any time. The Customer is therefore advised to read carefully these terms and conditions each time he or she uses the shopping service(s) of Meltingmomentschocolate.com

After you have placed an order with the Meltingmomentschocolate.com, the company is acting only as an service provider and not as an manufacturer. The Meltingmomentschocolate.com shall be handling the material only as a service provider and its liability shall be restricted to that of a bailee under the contract Act. All the third party products are delivered accoding to their terms and conditions.  Nothing contained herein shall create or be deemed to create or construe a relationship between the parties such that Meltingmomentschocolate.com is regarded as a seller or purchaser of the Vendor / Merchant's products and all sales and purchases of the Vendor / Merchant's products pursuant to an order placed on the Meltingmomentschocolate.com are transactions between the customer placing an order for the same on the Meltingmomentschocolate.com and the Vendor / Merchant. Meltingmomentschocolate.com is an online store to sell the Sweets, Chocolates, Gifts etc (Perishable Goods) subject to availability and a facilitator of the sales contemplated herein.

1) All prices are in  Indian rupee ( INR ) and the gifts are delivered only in their respective cities in India.

2) The normal delivery time of the product ordered is between 9:00 am to 10:00 pm.

3) For the items delivered by the courier / speed post / registered post, their respective policies apply.

4) Meltingmomentschocolate.com reserves the right to charge the order if by any chance the recipient rejects the order for any reason, or the order is returned due to non-delivery.

5) Meltingmomentschocolate.com will put in the best effort to deliver the order in the address mentioned. However in case of an incomplete, incorrect address or a locked address, we would consider the order delivered. There would be no refund for such orders.

6) Meltingmomentschocolate.com is not responsible for missed/late deliveries due to curfews, acts of government, acts of nature, holidays, incorrect addresses or acts of war. Meltingmomentschocolate.com reserves the right to deny its services to any sender, without any explanation, Meltingmomentschocolate.com is not liable for more than the retail cost of item.

7) Meltingmomentschocolate.com shall try its best for prompt delivery; delayed/early delivery for whatever reason shall not entitle the user for any damages or compensation.

8) In spite of full caution taken at the time of delivery, Meltingmomentschocolate.com will not be responsible for a mis-delivery if the receiver of the gift at the address on the order form misappropriates, damages or fails to hand over the gift to the person named on the order form and takes the item posing himself to be the correct person.

9) The product/services provided on this site are without warranties of any kind. Meltingmomentschocolate.com does not warrant that the products/services offered will be exactly similar, error free, or that the defects will be corrected.

10) In an event the ordered sweets / chocolates / Gifts etc are not available in the selected city / town; they will be replaced with available sweets / chocolates of equal or higher value.

11) Gift orders once placed cannot be canceled, and any changes in the same must be notified by the sender within TWO working hours after submitting the order. Meltingmomentschocolate.com will make its best efforts to incorporate changes but will not be held responsible if an advised change is not made.

12) Meltingmomentschocolate.com will deliver exactly the same gifts displayed on its web pages and from the same sources indicated. However, in certain unavoidable circumstances arising due to non availability of products from indicated sources, it reserves the right to change the source and deliver approximately similar kind of product. If similar kind of product is not available, Meltingmomentschocolate will inform the sender to change the order or wait until it becomes available.

13) Meltingmomentschocolate.com reserves the right to change the perishable gift item to less perishable one if the former is expected to spoil before the day it reaches the recipient, without prior permission from the sender.

14) Meltingmomentschocolate.com will not charge more than the prices mentioned on its web pages but in certain unavoidable circumstances it  reserves the right to change the prices anytime, without any prior notice and charge the sender accordingly.

15) Meltingmomentschocolate.com reserves the right to dispatch the gift items separately, not as a single package, if certain items in the package are not acceptable by certain couriers. E.g., Canned sweets from a sweet store can be dispatched by local courier and Silver coins by hand delivery, even though they may supposedly be delivered in the same package.

16) Meltingmomentschocolate.com does not, in any way, claim ownership or right over the Trademarks, Brands and Company Names used at this site, which are owned by their respective owners/companies. References to these products and company trademarks are used solely for the purpose of identifying the products supplied at this site.

17) While Meltingmomentschocolate.com takes great effort to ensure prompt possible delivery of  fresh products, Meltingmomentschocolate's responsibility for the degradation in the condition of perishable items  due to late delivery , shall be limited to replacement of the item, with fresh delivery of the same item. To avail such a  redelivery, the recipient will have to contact Meltingmomentschocolate along with the originally delivered item, within two hours he/she receives the gift.

18) While Meltingmomentschocolate.com ensures to deliver best quality products from well known sources, it is not responsible if the quality of the product does not match the expectation of the recipient.

19) In the unlikely event of a dispute relating to the services of Meltingmomentschocolate.com,  the dispute shall be subjected to the jurisdiction of New Delhi (India) courts.

20) The sender is bound to above terms and conditions once he/she places the order. The sender should read the above terms & Conditions and place the order with Meltingmomentschocolate.com only if they are acceptable by him/her.

21) If there is any sort of dissatisfaction with the service or with any terms, conditions, rules, policies, guidelines or practices of Meltingmomentschocolate.com, your sole and exclusive remedy is to discontinue using this service.

22) Please note that all the Weights mentioned on website are Shipping Weights of the products.